Silhouette Secretarial Services

Terms

A signed Agreement setting out details of the transaction and confirmation of the quotation is required before commencement of work.

Payment to be  received within 14 days  of completion of work, an invoice will be submitted on completion of work.

Collection and delivery of work can be made direct or by post, courier, fax, e-mail attachment,  or CD

All original documents/materials sent to us remain the property of the Client and will be returned to the Client upon completion of the work.

Postal/courier and packaging costs incurred by us when returning documents/materials are to be borne by the Client.

Any information required  to be held by us on behalf of the Client will be  kept in accordance with the Data Protection Act.

Silhouette Secretarial Services reserve the right to refuse an assignment if it is believed to be illegal or offensive in any way or contravenes the Data Protection Act or copyright.

All work is checked and proof read for errors before despatch.

Assignments are generally processed within  24-48 hours unless agreed otherwise.

A 25% surcharge will be incurred on any assignment that has an urgent deadline or involves evening/weekend work.

A 50% surcharge will apply for work required over a Bank Holiday period.

Silhouette Secretarial Services reserve the right to charge 3% interest per day on overdue accounts.

We are not VAT registered so all prices are free of VAT

Payment (in GB£ sterling) can be made by cheque (made payable to M. Kemp)